What Would You Do?

As most of you know, we spent 8 days without power after a recent icestorm.

When my electricity was restored, I tried connecting to the internet. I have 2 ISP’s, just in case of some type of prolonged downtime or outage.

My main ISP was down, also because of no electricity and downed lines.

My backup was fine, so I used them for 2-3 days before I tried my main ISP again and found that they had come back online.

Here’s my question:

If you were that main ISP and you knew you were down for 7, 8 or 10 days and so were your customers, would you pro-rate all of your customers bills to reflect those days of no service or would you wait and try to satisfy just those who complained?

I have no idea as to what they’re going to do, but I’d like to have some advice waiting for them when I see my next bill. So feel free to use the comments below to tell me what you’d do and why.

Thanks, in advance, for the advice?

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