Just read a story on Church of the Customer. If you don’t subscribe to their feed, you should.
They tell a story about crappy customer service at a tux rental place.
I only wish I had been there, as one of the customers. I can say without any doubt, they would have been extremely sorry to have treated me this way.
I would have started a blog and called the newspapers. I would have staged a sit-in and called every TV channel within 100 miles.
I can’t even tell you how much fun I would have had with these morons.
Go read the story, by clicking HERE, and then come back and tell me what you would have done. Maybe we can be ready for when it happens to us.
Related Articles:
- Do You Read About Sales, Marketing and Customer Service? Do you? If not, how do you expect to get...
- Is Customer Service Cancelling Your Sales ? While I spend some quality time relaxing on the tile...
- More Customer Service Info Here’s a link to Customer Service Experience. Glenn Ross looks...
- Customer Service Mistakes Seems to be a lot of mistakes being made in...
- More Customer Service Woes I just read a post about good customer service that...
Don't miss a thing! Subscribe to our RSS Feed or sign up for our e-mail updates (in the sidebar). To leave a comment, click on the post title, then scroll down to the bottom. Thanks!
