Use Their Words Against Them
One more sales tip and I can go pack for my trip. Man ! Do I hate giving these away or what !
Okay, here goes. A long time ago, in a place far from here, I learned this sales tip by reading a book on human nature or behavior or some other gross subject.
When you meet someone for the first time, memorize a few of their phrases and the next time you speak with them, find a way to work them into the conversation.
Simple, huh ? Works like a charm.
When I meet a new customer, I always get them to tell me how they got to this point in their life and what did they do to get here. When I get back to my car, or sometimes on a napkin, I write down what they said and read it several times to memorize it.
Every time you talk to them, look for a golden nugget to cash in the next time you meet.
Nothing makes people feel important like showing them that their words were important enough for you to remember.
The more self-important they feel, the better it works on them.
This will help you get the most out of your business or personal life.
You now owe me one. I’ll be asking for that favor, er… link, soon !
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7 Responses to “Use Their Words Against Them”
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And then you also start to match their rate and tone of voice, posture, and even their breathing pattern in order to establish further rapport, right?
Or was I not supposed to reveal that?
No, that was OUR secret, Brian…
Thanks for letting the nag out of the bag.
[...] cessful business consultant in Austria. Mike Sigers keeps it simple as he shows you how to Use Their Words Against Them on his Simplenomics blog. Mike’s blog always tries to [...]
A really smart guy I know said this once,
In my daily business, I treat the customer the same whether they’re buying 105 bricks or 105,000 bricks.
Makes it easy for me when I go 110% whether it’s needed or not.
Dang ! I hate it when I’m right.
Luckily it doesn’t happen too often.
Twice right. Once when you said it and again when you said to remind a guy that he said it.
You too are right.
BTW - how’d you like the horsies ?