Comments on: Staples Comes Thru…Office Depot Bombs

By: Mike Sigers

Mike Sigers — Wed, 16 Dec 2009 13:51:14 +0000

Not too far from you in the Franklin area, Matthew.

I’m down in Nashville quite often, especially downtown around Demo’s, Jack’s BBQ and The Ryman.

I was in the Owensboro (KY) store.

I’ve had an even worse experience in there since then, I just haven’t bothered writing about it

By: Matthew Zaloba

Matthew Zaloba — Wed, 16 Dec 2009 06:49:08 +0000

I am sorry Mike for your inconvenience at Office Depot. Lots of times our staff is busy in the background fixing up the store (helping other customers, re-shelving items, etc.). Occasionally a customer will slip through our care net.

In the future, what we can do is if u notify us that you cant find some thing, we can either: A. Look in our award winning catalog for a similar product that you are needing, or B. Have us order the item for you free of charge, (and if you find the right person… like me, get a discount).

Again I am sorry for your inconvenience.

By the way, which Office Depot store were you at?

Thanks,

Matthew Z.

Office Depot CSSI

Store 2001

By: jj`

jj` — Sun, 25 May 2008 21:27:22 +0000

Office Depot has the WORST call centers in the world. Everytime I have to talk to those Phillipine outsource call center staff I cringe. What a waste of time. My business is slowly transferring to Staples and I’ll be done with Office Depot in a few weeks.

By: Davis Freeberg’s Digital Connection - Office Depot Vs. Staples: How Staples Got Their Upper Hand

Wed, 07 Mar 2007 16:59:43 +0000

[...] sing their annoying jingle to try and force me to pay attention, Office Depot has actually created hostile feelings in me when I think about their brand. Meanwhile, Staples [...]