Need A Sales & Customer Service Presentation ?

I had the distinct pleasure on January 18th of hearing Hal Becker speak on the topic of Customer Service & Sales.

He was our keynote speaker at the Carolinas Brick Forum 2006. His topic was ” Success In Customer Service “.

His might have been the best presentation I’ve ever heard on the topic, and I’ve heard, read and given over 100…easy.

The guy was just down to earth, common sense, plain and simple. He’s been there, done that and sold the shirt for charity. Which by the way is where the proceeds of his books go.

Hearing this, I bought the 3 ( and got him to autograph them ) pictured below :

Here’s a snippet of his world, to try and entice you to click thru to his website and hire him to come and make your world a better place :

Xerox’s #1 salesperson among a national sales force of 11,000 at the young age of 22…

Founder and former CEO of Direct Opinions, one of America’s largest customer service telemarketing firms…

Author of the national best seller “Can I Have 5 Minutes Of Your Time?,” “Lip Service” and ” Get What You Want “…

Received the Toastmasters International Communication and Leadership Award. He is one of only eight people in the world to be given this honor…

Inc. Magazine voted Hal as one of the nation’s top speakers in the areas of sales and customer service…

Hal is a CSP - or Certified Speaking Professional - which is the highest earned Designation presented by the National Speakers Assocication…

Devoted over 25 years to the science of sales and customer service…

Survived terminal cancer at 28 years old and now helps other patients and their families cope with their disease…

Founder of the Cancer Hotline of Cleveland and donates proceeds of his books to this cause…

Now, do yourself and your organizationa favor, call him, write him, email him or drive to Solon, OH and visit him, but get him for your next meeting. You will not be sorry.

Hope we get to see you again next year, Hal, you were great.