Every single day I get several emails concerning sales contests. Each person is as sincere as they can be in wanting to motivate their sales force.
I’ve tried to work with a few of them, but deep down in my sales-minded heart, I knew that if the sales person wasn’t self-motivated, then there was little anyone could do to motivate them over a long enough period to count for something.
I’ve wished for enough time to research the subject properly, but you know what happens when you wish for something and not work for it.
Not much. Action beats asking almost every time. Almost.

A day or so ago, I was pleased to read an email by Dan Kennedy that said it almost exactly like I wish I’d said it.
I wrote and asked for permission to reprint it here and my request was granted, as long as I gave full credit, which I was quick to agree to.
All I ask for you to do is to consider clicking thru and signing up for Dan’s email course titled Successful Marketing Strategies, which can be found on Dan’s website. Visit his site and wait a couple of seconds and a fly-in popup will come across the screen and allow you to sign up.
I save all of Dan’s emails, as part of my swipe file and I just looked back and saw that I’ve been a subscriber since early 2004, so don’t be afraid, he won’t hurt you and his info is top notch.
Now, here’s Dan’s take on sales contests:
Do Sales Contests Work ?
In your last Success Marketing Strategy we began our discussion on sales and the management of sales people. I pointed out that in managing sales people you’ll actually be dealing with three distinctly different situations.
The first was the poor performers and all the problems that they bring to an organization. But now I would like to shift our attention to the group that is mostly ignored my management which are the high performers.
If you’re looking for a prompt increase in sales a good way to get it is to divert some attention from the mediocre group to the high performance group. It’s much easier to coach a successful person to even better performance than to get a mediocre performer to begin succeeding.
The bottom line though is that the only real motivation is self-motivation. You cannot take control of someone else’s thinking. Motivate them and keep them motivated purely through your external influence. The motivation that helps the sales professional achieve peak performance comes mostly from within.
As a manager or a business owner you should concentrate on providing an environment and an opportunity where a person can develop that self-motivation and a set of good business tools for the motivated performers use.
Accountability is also important. You need to obtain detailed, frequent reporting from your sales people that you can analyze to identify strengths and weaknesses in their performance, prospects or types of prospects being neglected, customer service problems and other situations that you can take action to prevent or correct.
Management’s toughest and most important job is the collection of accurate information about what’s actually going on out there on the sales battlefield. Some sales managers like to use special contests and incentive programs to motivate and reward their sales people.
I think the overall results of such programs are disappointing management more often than not and I believe I’ve identified one common error in structuring these programs. Many contests and incentives base the winning on end results, sales volume, number of accounts, etc. However, for a contest to serve multiple purposes, to motivate, to teach, to affect behavioral changes in the sales people it should focus more on the activities that produce desirable results than on the results themselves.
For example, contest points might better be based on the number of complete presentations made to qualified prospects than on the number of new accounts put on the books.
Dan would go on to say that he’ll be giving me more info about increasing the performance of sales people in his next email, which I’m looking forward to.
Click thru and signup today and start learning direct marketing from a modern day master tomorrow.
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Dan makes incredibly good points, but on occasion I have had tremendous success with result-oriented contests. What makes a particular contest format work is the chemistry of the sales team and the way the contest is promoted. A tight-knit, competitive sales team will respond well to a challenge to open accounts or exceed a goal. Teams with a different group mentality may see it as a threat to their employment or a waste of time, no matter how well the contest is explained.
Hey Brad,
I’m sure it’s like any other marketing and sales related process – you gotta test, test, test.
Thanks for joining in.
An effective way to get sales people to participate is to let them choose their own prizes. Whereas one may find a cruise exciting, another may prefer a new sofa.
Letting the accrue points toward their own prize seems to keep them focused on performance that’s meaningful to them.
I agree Chuck. That would create more interest, if I were the type who needed an incentive besides the sale itself.
I appreciate you joining in and taking time to comment.
I don’t get it. I’ve been selling for 14 years and no gift card or dinner at a fancy restaurant could ever motivate me more than the commission cheque at the end of the month.
Just give me the freakin’ cash,I’ll buy whatever I want with it. Look, I know that this is generalizing in a big way, but if your salesmen need contests to motivate them, then you have one of two issues: you either need a new compensation program that rewards salesmen for every sale they make (ie: commission) or you need new salesmen.
If you give them a prize for doing their job well in June, how do you motivate them in july?
Want to give someone an incentive? Give it to your clients.
Pay them a bonus for switching to you. Pay them a premium for giving you more floor space/shelf space/production space.
Your salesmen will sell more (therefore earn more), your customers will give you a chance to increase your market share with them and you’ll grow your business.
Win.Win.Win.
Ummm… how’s this Jamie – I completely agree
As usual, your commentary is right on target !
If the right incentives are selected (including cash for people like Jamie) then contests can be effective. Not mentioned in any of the above comments is the braggin’ rights associated with winning or placing high in the contest. In a larger business, winning the contest could bring you to the attention of management. When I worked for Lanier, you could even get promoted to sales manager if you didn’t earn the right to go on the annual cruise.
There’s something we hadn’t thought about Glenn.
Glad you could add that real world experience to our thoughts.
As a young salesman, I used to win the dog bowl given to the months best salesman, The Big Dawg, on a regular basis … like 11 out of 12 months.
The other salesmen got tired of that and the dog bowl disappeared.
I loved having that thang on my desk.