The next submission in my (potentially named) The Simplenomics Guide to Desirable Traits For Sales People or maybe Mike’s Simple Guide To Desirable Traits For Sales People is one of the hardest traits to master:
Diplomacy
It doesn’t matter if you call it tact or judgment, what matters is that without it, you’re never going to be anywhere near the top of your industry, sales wise, without it.
It’s simply saying the right thang at the right time and not saying the wrong thang at the wrong time. No more, no less.
What does in allow you to so that’s so important ?
It enables you to handle difficult, but profitable, prospects, clients and customers with a finesse that keeps you far away from those embarrassing situations.
It also gives you the ability to get rid of the difficult, but unprofitable, clients, customers and prospects, without destroying your credibility.
It allows you to answers sales objections without being argumentative, which turns prospects into customers and then into walking advertisements.
It also speeds your trip up the organizational ladder, without burning bridges.
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