Back on december 3rd, 1o days ago, I asked the Hilton folks to help me out with a small and insignificant dilemma about my stays with them.
Here’s a link to my plea for customer service/saisfaction.
I emailed the post to my Hilton Honors Diamond VIP rep that day.
A week passed and I got no reply.
I then emailed that same post, with a plea for help, to one of their VP’s, Customer Satisfaction wise, and have not heard back from that either. I’ll not out him here, as he may or may not have actually seen that email.
I can’t tell what they’ve seen, since they won’t respond.
Well, I’m in need of a hotel again and I’ll have to go thru the trouble of fighting the 10 different rates at 13 locations thang again, so I’m going to the blogosphere for help.
Would all of you who have blogs related to customer service please Trackback, link to or help publicize this post in some way ?
I need to spend my time doing something besides arguing with myself, since they won’t argue back.
And if you have a Hilton Hotels contact, please send ‘em my way.
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