Comments on: 5 Steps To Improving Your Customer Service Reps http://www.simplenomics.com/5-steps-to-improving-your-customer-service-reps/ Sales, Marketing and Customer Service Strategies Tue, 09 Mar 2010 08:13:29 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Mike Sigers http://www.simplenomics.com/5-steps-to-improving-your-customer-service-reps/comment-page-1/#comment-47313 Mike Sigers Thu, 01 Nov 2007 03:08:25 +0000 http://simplenomics.com/5-steps-to-improving-your-customer-service-reps/#comment-47313 Glad to help Hanz. Thanks for stopping by. Glad to help Hanz.

Thanks for stopping by.

]]> By: Hanz http://www.simplenomics.com/5-steps-to-improving-your-customer-service-reps/comment-page-1/#comment-47309 Hanz Wed, 31 Oct 2007 05:03:33 +0000 http://simplenomics.com/5-steps-to-improving-your-customer-service-reps/#comment-47309 Thanks for this post! I'm going to use it in our call center. Thanks for this post! I’m going to use it in our call center.

]]> By: Mike Sigers http://www.simplenomics.com/5-steps-to-improving-your-customer-service-reps/comment-page-1/#comment-1523 Mike Sigers Wed, 10 May 2006 18:08:38 +0000 http://simplenomics.com/5-steps-to-improving-your-customer-service-reps/#comment-1523 You're absolutely right, Scott and that's a shame. Thanks for adding to the conversation. You’re absolutely right, Scott and that’s a shame.

Thanks for adding to the conversation.

]]> By: Scott http://www.simplenomics.com/5-steps-to-improving-your-customer-service-reps/comment-page-1/#comment-1515 Scott Wed, 10 May 2006 12:59:25 +0000 http://simplenomics.com/5-steps-to-improving-your-customer-service-reps/#comment-1515 Not treating the CSRs like children in a prison helps too. A a pleasant environment makes for pleasant and productive employees. The hell-holes that 90% of call centers are, don't. God I don't miss that business. 13 years was long enough. They could offer me 10 times my salary and I'd not go back. Oh well, the jobs are becoming more scarce anyway. It seems some have caught on that you can abuse people for less money than for what U.S call center employees are paid (which is still laughable). So abuse the innocent East Indians and Filipinos. Eventfully they'll learn what a sucky business it is and want out too... Not treating the CSRs like children in a prison helps too.

A a pleasant environment makes for pleasant and productive employees.

The hell-holes that 90% of call centers are, don’t.

God I don’t miss that business. 13 years was long enough. They could offer me 10 times my salary and I’d not go back.

Oh well, the jobs are becoming more scarce anyway. It seems some have caught on that you can abuse people for less money than for what U.S call center employees are paid (which is still laughable).

So abuse the innocent East Indians and Filipinos. Eventfully they’ll learn what a sucky business it is and want out too…

]]> By: Mike Sigers http://www.simplenomics.com/5-steps-to-improving-your-customer-service-reps/comment-page-1/#comment-1427 Mike Sigers Fri, 05 May 2006 13:02:33 +0000 http://simplenomics.com/5-steps-to-improving-your-customer-service-reps/#comment-1427 Thanks for the fine info ! Thanks for the fine info !

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