I thought Simplifique was the first word they taught when you sign up for Latin class

Thanks for your comments, as you added to the conversation greatly.

The design is still being tweaked a bit. I’m arguing with my designer now, but since she’s never lost an argument to me, I doubt I’ll win this one !

I love this post! Like a high-school assignment, it’s amazing how a really constrained subject can sometimes force the best out of a person. You’ve done it here. I want to pick a favorite point but it’s tough! Number 2 is one I use in my line of business all day. Fresh eyes see what insiders can’t, and help me to ask questions insiders won’t. I love 8 and 9 too, so well-put!

Number 7 is the real deal for me. the question is, are you listening or preparing your next statements? Are you interested in helping someone else, or interested in helping yourself? Nothing sells like genuine.

An old friend tells prospective customers, “I want you to know that I’m going to put food on the table next month whether we work together or not. So don’t bring a checkbook to our first meeting, and then you can enjoy the conversation and decide if you believe we can work together and whether I’ll be able to help you.” (It works like a charm for him, but only because he means it.)

Regards,

Kelly
Maximum Customer Experience Blog

P.S. I think the new banner, logo, and tagline are all great! Very slick. (I miss the old tagline just a bit…)

P.P.S. I don’t remember Simplifique from my Latin ; )

BTW – I hope everybody clicks thru to your blog, because it’s a great read.

Come back soon.